Privacy & Policies

    1. Information We Collect

    We may collect the following personal information from you:

  • Name, address, email, phone number
  • Identification documents (as required by law)
  • Payment details (when booking or purchasing services)
  • Preferences (room type, meal preferences, etc.)
  • IP address or device information (if using our website or Wi-Fi)

    2. How We Use Your Information

    We use your information to:

  • Process reservations and payments
  • Communicate booking confirmations and service updates
  • Comply with local laws and government regulations
  • Enhance guest experience
  • Conduct internal record-keeping and analytics

    3. Data Sharing

    We do not sell or rent your personal data. We may share it with:

  • Government authorities (as per legal requirements)
  • Payment processors (secure and encrypted)
  • Service providers (e.g., housekeeping, Wi-Fi providers) under confidentiality agreements

    4. Data Security

    We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

    5. Cookies & Website Tracking

    If you visit our website, we may use cookies to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Improve our services

    6. Your Rights

    You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications